1. Introduction
Galaxy Holidays, operated by Galaxy Travel Ltd (registered company number 12535908), values your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make bookings through our services.
2. Information We Collect
We collect and process the following types of information:
- Personal Information: Includes your name, contact details, payment information, and travel preferences when you make a booking or inquiry.
- Transactional Information: Details about your bookings and transactions, including flight and accommodation details.
- Technical Information: Information about your device and internet connection, such as IP address, browser type, and operating system.
3. How We Use Your Information
We use the information collected for the following purposes:
- To process your bookings and provide travel-related services.
- To communicate with you regarding bookings, updates, and promotional offers.
- To improve our website, services, and overall customer experience.
- To comply with legal obligations and regulations.
4. Sharing Your Information
We may share your information with:
- Travel Suppliers: Airlines, hotels, car rental companies, and other travel providers to facilitate your bookings.
- Service Providers: Third-party partners who assist us in operating our website and delivering services.
- Legal Authorities: When required by law or to protect our rights.
5. Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure.
6. Your Rights
You have the right to:
- Access and request a copy of your personal data.
- Update or correct your personal information.
- Request the deletion of your personal data, subject to legal requirements.
- Opt-out of receiving marketing communications.
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
8. International Transfers
Your personal data may be transferred and processed in countries outside of your own, where data protection laws may differ.
9. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children.
10. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Galaxy Travel Ltd (Galaxy Holidays)
2 Manor House Lane, Datchet, Slough, SL3 9EB, UK
Telephone: 020 3745 3786
Email: support@galaxyholidays.co.uk